New to Qatar? PHCC explains how to access services

The Primary Health Care Corporation (PHCC) provides the first point of contact in the healthcare system in Qatar, acting not only as the first point of care but also the principal point for continuity of care for community.
With 30 health centres across the country, the team provides primary care services, including general practice, where one can be seen by the family physician, vaccinations, optometry, urgent care and other services.
The family physician will provide essential medical care needed with health education, preventive care services, including routine checkups, immunisation, screening tests and, depending on the nature of the health condition, referral to a specialist or secondary care services.
To register for PHCC services, everyone has to apply for a health card.
This can be done at the nearest Primary Health Care Centre or online via Hukoomi. The card costs an annual fee of QR100 for expatriate residents and QR50 for Qatari nationals.
To apply for a card, people need to provide a passport/valid ID; valid residence permit, two passport-size photographs, proof of address (for example, a recent utility bill or rent contract), vaccination card (children only) and ID of the sponsor (domestic staff only). Once registered, they can access PHCC services by booking an appointment via the PHCC Naraakom app or by calling 107.
People have the option of booking a face to face or a virtual appointment. Alternatively, they can call 16000 for an urgent telephone or video consultation with the physician, during the hours of 7am to 11pm.
A nurse-led telephone triage service is also available from 11pm to 7am, which will signpost patients to appropriate services, such as the PHCC 24-hour urgent care services, based on their needs.
PHCC also provides urgent care services for non-threatening medical conditions requiring immediate attention, such as minor burns, sprains, severe headache or earache, high fever, dehydration and dizziness.
PHCC provides a walk in 24-hour urgent care service at nine health centres: Rawdat Al Khail, Al Rayyan, Al Kaaban, Al Sheehaniya, Al Ruwais, Muaither, Abu Bakr Al Siddiq, Um Salal and Al Mashaf.