International Airlines Group (IAG), the parent company of British Airways, Iberia, Aer Lingus, and Vueling, has revealed it is exploring its options for Starlink onboard Wi-Fi inflight connectivity. The group also revealed it is currently in discussions with Amazon’s Project Kuiper.Project Kuiper is Amazon’s ambitious satellite Internet initiative aimed at delivering high-speed, low-latency broadband Internet access to underserved and remote regions worldwide. Similar to SpaceX’s Starlink, Project Kuiper plans to deploy a constellation of low-earth orbit (LEO) satellites to provide global coverage. Amazon has already invested in ground station infrastructure and satellite manufacturing capabilities. It plans to build the satellites in-house and has partnered with companies like United Launch Alliance (ULA), Arianespace, and Blue Origin (Amazon founder Jeff Bezos’s aerospace company) to deploy the satellites into orbit. The US Federal Communications Commission (FCC) has approved Amazon’s plans for the satellite constellation, with a requirement to launch at least half of the planned satellites by mid-2026 and the full constellation by mid-2029.While Project Kuiper has yet to launch its satellites, Starlink’s operational network is already proving its capabilities.IAG’s engagement with these providers highlights the strategic importance of inflight internet in attracting and retaining passengers, especially as demand for connectivity continues to rise.The race to offer seamless inflight connectivity is rapidly evolving as airlines embrace advanced satellite technology to transform passenger experiences. Central to this shift is the adoption of Elon Musk’s Starlink network, which provides high-speed, low-latency Internet via its low-earth orbit (LEO) satellite constellation. Airlines such as Qatar Airways, AirBaltic, and Hawaiian Airlines are among those leading the way in rolling out this technology, aiming to address one of air travel’s most enduring pain points: Slow and unreliable inflight Wi-Fi.Starlink’s influence in the aviation sector is evident as more airlines opt for its innovative technology over traditional systems. Unlike geostationary satellites that orbit much farther from Earth, Starlink’s LEO satellites are positioned closer, allowing faster data transfer, reduced latency, and a more stable connection. For passengers, this translates to the ability to stream videos, join video calls, and even game online without the frustrating buffering and interruptions associated with legacy inflight Wi-Fi systems.Traditional inflight connectivity relies on either air-to-ground networks or geostationary satellites. Air-to-ground systems connect to cell towers on the ground, making them ineffective over oceans and remote regions. Geostationary satellites offer broader coverage but are hindered by latency and capacity limitations. Starlink’s approach overcomes these challenges, providing a ground-like Internet experience even at cruising altitude.AirBaltic is another airline embracing Starlink’s potential. The Latvian carrier, which operates an all-Airbus A220 fleet, has already conducted certification test flights and plans to equip its entire fleet with the technology. CEO Martin Gauss described the rollout as transformative, noting that providing high-speed, reliable Internet to passengers enhances the travel experience and sets the airline apart in the European market. AirBaltic’s commitment to this initiative underscores the growing importance of connectivity as a competitive advantage in aviation.Qatar Airways is among the airlines rapidly integrating Starlink Wi-Fi into its fleet. Having already exceeded its initial rollout goals, the airline has equipped 16 aircraft with the system and plans to install it across its entire fleet by the end of next year. The service is free for all passengers, with no data caps, login requirements, or tiered pricing models. This is a significant departure from the traditional model, where inflight Wi-Fi often comes at a premium cost, sometimes exceeding $30 for limited and patchy service. With Starlink, passengers can enjoy uninterrupted connectivity throughout their journey, a feature that has been enthusiastically received.Across the Atlantic, Hawaiian Airlines has adopted Starlink for its inter-island and transpacific routes, making it one of the first US carriers to embrace the technology. The airline offers the service free to passengers, further raising expectations for inflight connectivity standards. JSX, a US-based semi-private carrier, has also integrated Starlink into its operations, showcasing the technology’s potential even on shorter routes. The airline noted that Starlink’s low-latency, high-speed Internet aligns with the needs of business travellers who rely on uninterrupted connectivity.European carriers such as Air France are also making strides in this space. The airline has announced plans to roll out Starlink Wi-Fi starting in 2025, aiming to provide passengers with a connectivity experience comparable to what they would have on the ground. Delta Air Lines has tested Starlink technology and is evaluating its potential for broader implementation across its fleet. These moves reflect a broader industry trend where airlines view reliable, high-speed internet not as a luxury but as a core component of the modern passenger experience.One of the key drivers behind this shift is the changing expectations of air travellers. As digital connectivity becomes an integral part of daily life, passengers increasingly expect a seamless online experience even at 35,000 feet. Airlines that fail to meet these expectations risk losing out to competitors that prioritise connectivity as part of their service offering. The adoption of Starlink and similar technologies addresses this need while also positioning airlines as forward-thinking and passenger-focused.Starlink’s free service model further disrupts the inflight Wi-Fi market, challenging traditional pricing structures that often alienate passengers with high costs and limited functionality. By removing barriers to access, airlines adopting Starlink are not only enhancing the travel experience but also fostering goodwill and loyalty among passengers. This approach is particularly relevant for airlines operating in highly competitive regions, where differentiation is critical to success.The rollout of Starlink has not been without challenges. Airlines must navigate regulatory hurdles, certification processes, and logistical complexities to integrate the technology into their fleets. For instance, AirBaltic is working closely with the European Union Aviation Safety Agency (EASA) to secure necessary certifications, while Qatar Airways has cited delays in receiving Starlink kits as a factor limiting the speed of its rollout. Despite these obstacles, the rapid progress made by early adopters signals a strong commitment to overcoming these challenges and delivering a superior inflight experience.Reliable, high-speed Internet opens new opportunities for airlines to enhance operational efficiency, from real-time communication with ground teams to improved inflight entertainment options. It also paves the way for future innovations, such as dynamic pricing models and tailored passenger experiences based on data-driven insights.The author is an aviation analyst. X handle @AlexInAir