The Civil Service and Governmental Development Bureau's (CSGDB) Civil Service Affairs Director Saif Ali al-Kaabi has affirmed that the recently launched "Ada'a" system seeks to upgrade the performance of the government sector and motivate employees to show their talents and capabilities to contribute to Qatar National Vision 2030.
Speaking to QNA, al-Kaabi said the "Ada'a" system provides training and professional development opportunities for employees, by analysing the current performance measuring system and reviewing the best practices adopted in the country's private and public sectors, as some entities have distinguished experience, taking advantage of best global practices and adapting them to the local environment.
The system, launched to measure and evaluate the performance of all employees subject to the Civil Human Resources Law, will play a key role in achieving the state's plans to raise the performance of the government sector by involving all employees, by linking individual performance to the performance of the institution. The employee will have a key role in implementing the strategy of the ministry or institution to achieve the Qatar National Vision 2030, he added.
Al-Kaabi affirmed that numerous workshops have been implemented for directors of human resources departments, and planning, quality, and innovation departments in many ministries, government agencies and institutions, believing in the importance of their roles in developing performance in those agencies. More than 100 introductory workshops have been organised to familiarise government sector employees with the "Ada'a" system, in addition to publishing an introductory video clip about the system on Mawared.
An online course titled "How to Set Goals" was allocated to all state employees in both Arabic and English on Mawared. A number of ambassadors of the system, who are employees in ministries, government agencies and institutions were trained and provided with brochures and guides to lead the change, training and knowledge transfer and be a link between the CSGDB and their respective agencies to answer employee inquiries concerning the "Ada'a" system, he added.
The comprehensive evaluation system form includes three main pillars: individual goals, competencies, commitment and discipline, whereby the employee must set their individual goals in co-operation and co-ordination with the direct supervisor at the beginning of the year derived from their department's goals, he explained.
He emphasised that those goals must be specific, measurable, achievable, relevant, and time-bound. The employee's goals must build on their administrative unit's objectives.
Al-Kaabi stressed that the planning, quality, and innovation departments in each government agency have a major role in defining, clarifying and simplifying the work strategy for employees, by distributing the strategy to the administrative units so that the employee can review the strategic or operational objectives of the administrative unit and set goals in line with them.