QIB wins 8 regional, country awards for excellence in digital banking from Global Finance Magazine

Qatar Islamic Bank (QIB) has earned a new prestigious recognition for transforming the digital banking sector in Qatar and the region after receiving eight accolades at the 24th Global Finance World's Best Consumer Digital Bank Awards.
The awards are ‘Best Consumer Digital Bank in Qatar’, ‘Best User Experience (UX) Design in Qatar and the Middle East’, ‘Best Innovation and Transformation in Qatar’, ‘Best Online Product Offerings in Qatar’, ‘Best Information Security and Fraud Management in Qatar’, ‘Best in Social Media Marketing and Services in Qatar’, and ‘Best Islamic Digital Bank in Qatar’. This recognition features QIB’s commitment to delivering cutting-edge digital services and experiences to its customers.
QIB has initiated a new era of digital banking in Qatar and beyond, accomplishing the seamless transition of numerous banking operational processes from traditional to fully automated systems, delivering on its vision to improve customer experience and achieve efficiency and innovation.
Recognising QIB’s strategic commitment to innovative and customer-centric digital solutions, these awards signify the culmination of a remarkable year in digital banking services. QIB earned these honours for its award-winning mobile app, which now boasts over 150 features. The app underwent a redesign that prioritised user experience and user-friendly attributes, positioning it as the preferred banking channel for customers – a comprehensive digital hub catering to their diverse banking needs.
QIB’s commitment to aligning its mobile app with international standards has led to significant enhancements, offering customers access to a comprehensive suite of mobile banking services. Addressing data privacy and security concerns, the app seamlessly integrates a robust fraud management system. This integration ensures a secure banking experience for customers while maintaining their trust. Moreover, its commitment to information security has led to robust protection of customer data and privacy.
QIB’s adept utilisation of social media platforms has fostered engagement and communication, establishing a strong online presence.
The ‘Best Islamic Digital Bank in Qatar’ award solidifies QIB’s position as a leader in digital banking within the Islamic finance sector. This achievement not only highlights QIB’s ability to integrate Islamic finance principles with cutting-edge digital solutions but also showcases its dedication to providing seamless Shariah-compliant banking experiences.
“We are pleased to be recognised by Global Finance Magazine, a testament to QIB’s efforts in effectively fulfilling our strategic priorities. This recognition places a greater responsibility on us to sustain the level of excellence we have attained and strive to achieve even more. We persistently allocate resources to support our industry-leading services division, with the aim of enhancing the customer experience and broadening our array of digital solutions,” said QIB Group CEO Bassel Gamal.
He added: “Our modern technological infrastructure and expertise empower us to deliver world-class services. Currently, there is no digital service inaccessible to customers through our channels including getting finance, a credit card, or opening a new account. The QIB mobile app is a prominent example of our digital maturity, solidifying our position as a leader in the industry. Our innovative products have significantly transformed the payment solutions landscape in Qatar.”
Global Finance World’s Best Digital Awards are widely regarded as one of the most prestigious in the global banking industry and are seen as an endorsement of excellence and best practices. They recognise institutions that demonstrate exceptional performance, innovation, and leadership across different consumer sub-categories, including Best User Experience (UX) Design, Best Mobile Banking App, and Best Innovation and Transformation.