Fadi Harb, GM Riviera Rayhaan by Rotana

Located on Salwa Road, Riviera Rayhaan by Rotana is a four-star property featuring 185 rooms and suites, including 129 standard rooms and 56 suites comprising Junior, one-, two-, and four-bedroom suites. Each room is carefully furnished with contemporary amenities, ensuring a blend of comfort and modernity, positioning the hotel as an ideal choice for both business guests and leisure seekers eager to explore the heart of Doha.

1. Can you provide an overview of your background and experience in the hospitality industry?My experience in hospitality spans over two decades, across the Middle East, Africa, and the Gulf region. I first joined Marriott Hotels & Resorts before moving to Rotana Hotels in 2009.

As part of my career with Rotana, I oversaw pre-opening operations for our hotels in Sudan, Riyadh, Iraq, and Jeddah, after which I led the launch of Riviera Rayhaan by Rotana here in Doha, where I managed the entire process from supervising construction to ensuring seamless operational execution.This diverse experience has given me insights into various cultural dynamics and business intricacies, enabling me to thrive in multifaceted environments and motivate multicultural teams.

2. What are your responsibilities as a GM of Riviera Rayhaan by Rotana?

As the GM of Riviera Rayhaan by Rotana, I wear quite a few hats, which keeps my job very interesting. My position involves staying on top of the latest trends in hospitality, from the newest tech that enhances our guests' experiences to sustainability efforts that ensure we're as environmentally conscious as possible.I'm also deeply involved in setting our strategic direction and making sure we operate efficiently. This means not only keeping an eye on our financial plan and guest satisfaction but also keeping up with industry trends to stay competitive. A big part of my role is also focused on nurturing our team morale and fostering a culture where continuous learning and empowerment are at the forefront, helping us meet the ever-changing demands of our industry and guests. It's all about creating a vibrant atmosphere where our guests' expectations are not just met but exceeded, and our staff feels truly valued and inspired to deliver outstanding service.

3. What sets Riviera Rayhaan by Rotana apart from other hotels in Qatar?

Qatar is a competitive market and as one of the newest hotels in town, it is key for us to stand out. The Rotana brand is known for its rich legacy of hospitality and renowned standard of service, and this commitment to excellence is engrained in everything we do. Our exceptional accommodation choices, food and beverage outlets, and facilities, coupled with our team’s dedication and attention to detail ensure our guests have unforgettable experiences.

4. What unique offerings does Riviera Rayhaan by Rotana provide to create memorable experiences for guests and are there any upcoming initiatives or launches planned in the near future?

Our property distinguishes itself by curating memorable experiences through unique offerings. From spacious accommodations designed to cater to the needs of families and business travelers alike, to an array of dining options spanning four diverse venues, our hotel ensures that every guest's palate is catered to, with the added convenience of 24-hour in-room dining service for ultimate flexibility.In addition, our Bodylines Fitness and Wellness Club stands as a testament to our commitment to guests’ well-being, offering access to a rooftop pool boasting the breathtaking backdrop of the Doha skyline, a fully-equipped gym, and a luxurious spa providing treatments tailored for both male and female guests.As Riviera Rayhaan continues to uphold its reputation for excellence in hospitality, guests can anticipate ongoing initiatives and launches aimed at further elevating their stay experience, promising even more memorable moments in the near future.