The Ministry of Labour launched on Monday a specialised programme to qualify Qataris and children of Qatari women who hold high school diplomas to find private sector jobs.
The "Customer Service" programme is the first initiative arising from the co-operation document signed between the ministry and the Doha Institute for Graduate Studies.
In his speech during the inauguration ceremony, Assistant Director of the Rehabilitation and Skills Development Department Mohammed Salem al-Khulaifi emphasised that the launch of the programme reflects the ministry's commitment to providing training opportunities and rehabilitation programmes for those registered on the "Gwadar" platform.
The goal is to prepare a highly skilled national workforce in various fields within this vital sector, contributing to the Third National Development Strategy.
Director of the Center of Excellence for Training and Consulting at the Doha Institute for Graduate Studies, Dr Ahmed al-Maori, stated that the three-month programme includes a variety of applied materials and field training, as well as training visits that enhance the participants' skills and equip them with advanced techniques in the field of customer service. The program will last three months and will focus on essential skills that develop the potential of female employees while integrating cognitive technology. Participants will also receive instruction in English and training in writing skills in both Arabic and English.
Several prestigious local and international institutions in the field of customer service will participate in the programme, facilitating the transfer of real-life experiences to the trainees. (QNA)
