MoL announces MOL360 initiative to advance labour market in collaboration with Microsoft

The Ministry of Labour (MoL), in collaboration with Microsoft, announced the launch of MOL360 Initiative, on Wednesday. This marks a key milestone in the Ministry's digital transformation journey and a significant step towards achieving the goals of the Qatar National Vision 2030.This strategic collaboration underscores the MoL's commitment to revolutionizing labour market operations and setting new standards for excellence in public sector innovation. By leveraging Microsofts state-of-the-art cloud and AI technologies, including the advanced capabilities of Azure OpenAI, the MOL360 Initiative will introduce a comprehensive, secure platform designed to provide unprecedented insights into the labour market.Furthermore, enabling data-driven decision-making and forecasting future trends will enhance workforce planning, improve employment services, and promote transparency across Qatar's labour sector. Assistant Undersecretary for Migrant Labour at the Ministry of Labour, Sheikha Najwa al-Thani, emphasized that the MOL360 initiative represents a significant milestone in the journey toward digital excellence and innovation, underlining that by leveraging the latest technological advancements in collaboration with Microsoft, MoL is empowering Qatar's labour market with the tools to drive efficiency, enhance transparency, and foster informed decision-making. This initiative also aligns with Qatar's broader vision for digital transformation and reaffirms our commitment to building a sustainable and future-ready workforce.The MOL360 Initiative includes the implementation of the 360 Platform, a unified system designed to seamlessly integrate internal and external services for ministry employees and clients. This platform will enable ministry employees to manage their daily tasks more efficiently, including human resources, IT support, and correspondence, all within a centralized system. It will also provide personalized services tailored to the unique needs of individuals and organizations, offering features such as real-time communication with the ministry via live chat and surveys, as well as automated reminders for critical requirements such as Qatarisation levels.Additionally, the platforms advanced analytics capabilities will deliver valuable insights into the labour market, empowering organizations to make data-driven decisions. To safeguard sensitive information, Microsoft has implemented robust privacy and security measures, ensuring strict compliance with international best practices and local regulatory requirements, she highlighted.General Manager of Microsoft Qatar, Lana Khalaf, said she is thrilled to collaborate with MoL on the MOL360 initiative, emphasizing that this groundbreaking platform harnesses the power of Microsoft's latest cloud and AI technologies to revolutionize labour market operations in Qatar.Additionally, by providing a secure and data-driven environment, MOL360 will empower MoL to make informed decisions, enhance service delivery, and create a more agile and responsive labour market. This initiative aligns perfectly with Qatar's National Vision 2030 and the National Digital Agenda, setting new standards for excellence in public sector innovation.Strategic Planning and Digital Transformation Advisor at the Ministers Office, Salim al-Barami, explained that this initiative represents a transformative approach to conceptualizing and implementing government portals, placing human experience at the centre.He noted that by harnessing cutting-edge technologies such as Large Language Models (LLMs) and graph knowledge, the solution caters to a wide spectrum of users, including Ministry employees, citizens aspiring to join the private sector, and expatriates managing or owning businesses. The 360 Platform personalizes its services to each users role and needs, ensuring a seamless, user-centric experience that fosters innovation, inclusivity, and efficiency.