Video Home & Electronic Centre - Jumbo Electronics, a leading name in innovative technology and product solutions, has opened its state-of-the-art Centralised Warehouse Complex, Service Centre, Experience Centre and Staff Accommodation Facility at Manateq Logistic Park in Birkat Al Awamer.
The inauguration ceremony marked a significant milestone in the company's commitment to operational excellence and innovation.
Representatives from LG Electronics and Video Home & Electronics Centre attended the opening ceremony. These included LGEGF president Sanyoung Kim, director and head of Qatar branch Sungju Kang, CFO Moon Jiyong, service director Jae Hong Son and service manager Anand.
Video Home vice chairman and managing director Sajed Jassim Mohammed Sulaiman and director and CEO CV Rappai attended.
The facility spans over an area of 25,000 sq m with a built-up area of 24,774 sq m. The Centralised Warehouse covers 12,500 sq m. It has nine dock levellers and one ramp with rolling shutter systems and advanced material handling systems.
The Service Centre and Spare Parts Facility are integral components of the project featuring a 4,000-square-meter space dedicated to after-sales operations. This includes a well-organised spare parts store and stacking area of 850 sq m designed to ensure the smooth management of essential components. Ancillary buildings complement the facility while providing executive staff accommodations with premium amenities and functional living spaces for workers.
There are drivers' waiting room, prayer rooms and a guard room.
“Customer satisfaction with the LG brand is our ultimate goal. As our trusted partner, Video Home has always maintained the highest level of service and is a top performer in the region. We are confident that we will provide even more outstanding customer satisfaction as we expand our new service centre here. Through strong service differentiation, LG and Video Home will continue to maintain its No.1 position in the Qatar market,” Kim said.
A standout feature of the facility is the Experience Centre, which showcases cutting-edge products and innovations from leading brands.
“This state-of-the-art facility underscores their commitment to excellence and innovation in the logistical and service sectors. He expressed enthusiasm for the enhanced capabilities this project brings to meet the needs of customers,” Sulaiman said.
“The facilities are integral to their vision of driving sustainable development and economic growth in Qatar. He emphasised that this milestone aligns with their strategy to set new benchmarks in service and logistics infrastructure,” said Rappai.
