QNB extending ‘global reach’ to its premium customers

QNB will simultaneously launch in five countries its “Global Recognition Programme” today which will cater to QNB First’s premium customers in Qatar, Oman, Kuwait, UK, and France.

Heba al-Tamimi, general manager (group retail) said the “unique customer proposition” will be launched by QNB First, the premium banking service of the lender, as the “first service of its kind” offered by a regional bank.

“As the first banking initiative of its type in the MEA (Middle East and Africa) region, the Global Recognition Programme is a quality and comprehensive suite of premium financial products and services,” she said.

Al-Tamimi said the programme provides confidence and reassurance to the bank’s premium customers that they are recognised and protected by an international banking group of scale, presence, and performance.

“Importantly, QNB First has taken the next step in extending its service to this affluent customer segment within Qatar and across its expanding network abroad. This service is based around trust and understanding member needs,” she stressed.

Al-Tamimi noted that the bank’s clients are “increasingly international in their mobility and banking needs” and that the programme will support their lifestyle and aspirations.

She said the service has been exclusively designed to meet the expectations, lifestyle, and ambitions of discerning QNB premium banking customers both at home and abroad.

The flexibility of the programme is showcased by three significant privileges such as the “Global Traveler” services, which will provide global concierge services, use of 500 airport lounges, emergency cash, enhanced credit card limits, and a credit card replacement facility.

Similarly, the “Global Investor” services entitles a customer to a Global ID, which will provide a 360 degree view of their accounts and also provide a first-class real estate advisory service for customers covering global property portfolios along with mortgage facilities in select markets.

The “Global Citizen” service, meanwhile, assists with all aspects around relocation services and helps customers to set up their accounts before they arrive in a new country.

Al-Tamimi added that after the simultaneous launch of Global Recognition Programme, QNB plans to extend it across other parts of its group network currently encompassing 26 countries.