HSBC, which has invested about $6bn globally in technology in recent years, has said digital innovation makes doing business faster, simpler and better.
“We put our customers at the centre of the process re-engineering and product development. That way we deliver market-leading capabilities that have a direct value to our customers,” Elie Maroun El Asmar, head of Commercial Banking in HSBC Qatar said.
Payments have been a key focus of HSBC’s digital offering to address customer requests for faster, easier and more seamless cashless services. HSBCnet, the web-based transaction and information system, gives customers a single point of access to all their domestic and international business accounts. The HSBCnet mobile app uses face and touch ID to make it faster, easier and more secure.
The efficiencies of using digital platforms can also support corporate environmental objectives by using fewer printed documents, resulting in sustainability savings.
Demonstrating its digital platform and capabilities to nearly 200 customers at a Global Trade and Receivable Finance Academy, customers were able to download the trade tracker mobile app on the spot to give them real-time tracking and end-to-end views of transactions globally.
Elie Maroun El Asmar
