Sri Lankan Airlines Doha office has advised passengers holding tickets between March 22 and 29 to contact the ticketing channel (travel agent/Internet booking site) from where they have purchased the same. Passengers can contact the airline on telephone numbers 44441217, 44360286, 44446345, 44322628, email: [email protected], or 24-hour global call centre on +94117771979 for any queries.
The airline has discouraged passengers from visiting its city office counter because of the novel coronavirus (Covid-19) outbreak. Sri Lankan's regional branches at Industrial Area and Al Khor are temporarily closed, according to a statement.