Commercial Bank has launched the first-ever digital product of its kind in the Qatari market, "CB PAY for Merchants", which gives the “ability for retailers to trade, and receive payments using only a mobile phone”.
"CB PAY for Merchants" enables customers to pay for goods and services without leaving their home using just their mobile.
It is a dedicated mobile application that brings business owners, retailers and merchants closer to their customers and makes settling payments an easy, worry-free process. Merchants can initiate, receive, and track payments using the mobile app through two different options.
Joseph Abraham, Group CEO, Commercial Bank
The first option enables payment using mobile numbers. Available on "CB PAY for Merchants," they can initiate and receive payments by simply entering the mobile number of the customer, along with the item description.
The customer then receives an SMS or push notification that leads them to open their CB mobile application, validate the request and proceed with payment, Commercial Bank announced at a media roundtable via video conferencing Monday.
Leonie Ruth Lethbridge
The second option enables payment using QR codes. Merchants generate a QR Code, which will be scanned by the client using their CBQ Mobile App to complete the payment.
This, Commercial Bank said is “particularly useful” for services where customers pay for items on receipt of goods. Instead of cash on delivery, customers simply scan the QR code and settle the bill using their mobile.
On the launch, Commercial Bank’s Group CEO, Joseph Abraham said: “Commercial Bank is the leader for digital payments in Qatar and this new product is in response to the needs of merchants and their customers for non-face to face and non-cash alternatives for easy payments.
“It also supports the government’s objectives to promote e-commerce and avoid handling cash. Our CB PAY for Merchants mobile app is a safe, secure and convenient way to make payments remotely and reduces the reliance on cash for better home shopping and delivery.”
Making a presentation on the new product, Commercial Bank executive general manager and head (Consumer Banking) Amit Sah said, “As we redefine the world of payments, CB PAY for Merchants complements the range of services we already offer and continue to develop. It paves the way for a new seamless, cashless, experience for merchants and customers alike.”
"CB PAY for Merchants" has a range of services and features that will appeal to merchants and retailers of all sizes. The contactless experience assisting remote purchases is welcomed in today’s post Covid-19 environment.
Merchants and retailers requiring more information can may contact their Commercial Bank relationship manager, or call the bank’s contact centre on 4449 0009.
Commercial Bank chief operating officer Leonie Ruth Lethbridge, executive general manager, Hussein al-Abdulla and head (Cards and Payments) Royah Khajeh were also present at the media roundtable.