Asian Banker honours QIB as Best Retail Bank, Best SME Bank in Qatar

Qatar Islamic Bank (QIB) received the Best Retail Bank in Qatar and the Best SME Bank in Qatar accolades at The Asian Banker's Excellence in Retail Financial Services Awards 2022, demonstrating the excellence of its retail and SME offering and the constant development of its services to remain at the forefront of the growing Qatari banking sector.During the virtual awards ceremony, the Asian Banker team praised QIB's efforts in cementing its stature in the retail banking landscape in Qatar with its solid financial results.QIB continued to strengthen its leadership in the local banking sector in 2021 and continued to be the largest Islamic bank in Qatar.QIB has produced the highest returns in the market in terms of return on equity and return on assets and achieved the best cost-to-income efficiency ratio in Qatar and the Mena region at 18.1%.The bank deepened its engagement with customers by introducing a new digital cash management solution and rolling out a simplified and user-friendly experience on its award-winning mobile app, which features a smarter and more intuitive user experience (UX) designed to meet the modern needs of its customers.Commenting on this recognition, Bassel Gamal, QIB's Group CEO said: "We are pleased to receive these esteemed awards that signify the continuous achievement of the team's efforts to develop our retail and SME offerings with new services and solutions to stay at the forefront of the national and regional market." The Excellence in Retail Financial Services programme was instituted in 2001 to recognise the pursuit of excellence amongst retail financial institutions in the Asia Pacific.Having expanded to include the Middle East and Africa, the programme is now also a repository of evolving best practices from which players can benchmark their own products and processes over the long-term.