Unions, port officials and the French authorities blamed Brexit yesterday as thousands of holidaymakers faced long delays trying to reach Europe via the English Channel port of Dover.
The Kent Resilience Forum, which brings together local councils and emergency services, declared a “major incident”, while Port of Dover chief executive Doug Bannister said travellers could face delays of up to six hours.
UK Foreign Secretary Liz Truss laid the blame squarely on Paris, insisting: “The French authorities have not put enough people on the border.”
However, officials on the other side of the Channel rejected claims that the gridlock was caused by under-staffing.
Dover and the French port of Calais have “juxtaposed” border controls in which French authorities check passports on British soil before departure, and vice versa in France.
Border checks and extra paperwork for freight traffic were reintroduced when Britain left the European Union last year, ending free movement for people and goods in the bloc.
Bottlenecks of lorries at Dover have been seen since then but this summer is the first with unrestricted travel for the public since the lifting of all coronavirus (Covid-19) restrictions.
French lawmaker Pierre-Henri Dumont, whose constituency includes the French Channel port of Calais, called the travel chaos “an aftermath of Brexit”.
“We have to run more checks than before,” he told BBC television, predicting it would happen again.
Port of Dover chief executive Bannister initially blamed a lack of French border agency staff for the logjam which saw some holidaymakers wait six hours or longer to catch their ferries.
However, he conceded that there are now “increased transaction times” post-Brexit.
The port was confident of handling the demand at peak periods, he added.
Brexit figurehead Boris Johnson made “taking back control” of UK borders a rallying call for his “leave” campaign in the 2016 vote on EU membership.
Since becoming prime minister, he has found that more difficult, with record numbers of migrants crossing from northern France in small boats.
The leader of Kent County Council, Roger Gough, estimated that 3,000 lorries were waiting to get to the port yesterday morning.
Kent Police said motorists should still expect “significant delays”.
Lucy Moreton, from the ISU union that represents borders, immigration and customs staff, said the tailbacks were a “reasonably predictable” result of Brexit.
“This is the time that it’s chosen to bite,” she told the BBC.
Passengers have to go through both UK and French border checks at Dover before boarding ferries to northern France.
By 12.45pm (1145 GMT), the Port of Dover said more than 17,000 passengers had already gone through.
Bannister said some 8,500 vehicles had left the port on Friday, with about 10,000 expected yesterday.
Queues for the port snaked through Dover and surrounding roads, stretching kilometres, with lorries backed up the M20 motorway leading to the town.
A traffic management system was rolled out on the M20 to manage the high volume of lorries backed up towards Dover.
That included closing parts of the motorway to non-freight traffic and diverting cars towards the port and the Eurotunnel by other routes.
Eurotunnel said its train shuttle services for vehicles between nearby Folkestone and Coquelles in northern France were two hours behind schedule.
The prefect of the Hauts-de-France region Georges-Francois Leclerc said that France had “done its job” by increasing its border staff in Dover from 120 to 200.
He blamed the traffic jams on an accident on the M20 on Friday for the late arrival of French border agency staff at their posts in Dover.
However, Leclerc suggested the port itself had not done enough to handle the increased traffic, which typically jumps from 5,000 to 10,000 vehicles daily during the busy summer.
All French staff were in position at 9.45am (0845 GMT) instead of 8.30am, the prefect told reporters in Lille.
“Who would have thought that because the French reinforcements were an hour late that it would derail the whole system?” he added. “Last year there was Covid. We’re finding out about Brexit” and its impact on peak periods.
“The world has changed. The UK is now a third country to the EU”, which means much more time-consuming checks.
This still image obtained from a social media video shows long queues of vehicles in Dover.